Terms and Conditions

Welcome to our gold jewelry website. These Terms and Conditions (“Terms”) govern your use of Lavanya Jewellers’ website, and by accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Ownership and Use of Materials

Our gold jewelry website and all of its contents, including but not limited to text, images, designs, graphics, logos, and software (collectively, the “Materials”), are owned or licensed by us and are protected by copyright, trademark, and other intellectual property laws. You may use our website and Materials for your personal, non-commercial use only. Any other use, including but not limited to the reproduction, modification, distribution, transmission, display, or sale of the Materials, is strictly prohibited.

2. Product Information

Lavanya Jewellers makes every effort to provide accurate and complete product information on our website, but we cannot guarantee that all information is error-free or current. Prices and availability are subject to change without notice, and we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3. Payment and Shipping

We accept payment via credit card or other payment methods that we may offer. All orders are subject to verification and acceptance before shipping. We ship our products using a reputable shipping carrier, and we are not responsible for any loss or damage to the products during shipping. Shipping and handling charges will be added to your order and will be displayed during the checkout process.

4. Returns and Exchanges

Lavanya Jewellers wants you to be completely satisfied with your purchase. If you are not satisfied, you may return or exchange the product within 14 days of receipt, subject to the following conditions:

  • The product must be returned in its original condition, including all tags and packaging.
  • The product must not have been worn or used.
  • The product must be accompanied by the original sales receipt or invoice.

Lavanya Jewellers will provide a full refund or exchange, as requested, subject to our inspection and approval of the returned product.

5. Disclaimers and Limitation of Liability

Our website and Materials are provided on an “as is” and “as available” basis, without any representations or warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or compatibility with your computer or mobile device. We do not warrant that our website or Materials will be error-free, uninterrupted, or free from viruses or other harmful components.

In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or Materials, including but not limited to damages for lost profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

6. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Vijayawada, Andhra Pradesh, India.

7. Updates to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any such changes constitutes your acceptance of the revised Terms.

8. Contact Us

If you have any questions or comments about these Terms, please contact us at [email protected] or 9441176530.

Full Customization

Highly Customizable​

We understand the importance of personal touch. That's why we offer full customization services for all of our handcrafted gold jewelry.